Privacy policy.

1. Scope and Acceptance

By visiting our website or using our services, you agree to the terms of this Privacy Policy. If you do not agree with any part of this Privacy Policy, please do not use our website or services. We may change this Privacy Policy at any time, and updates will be posted on this page with a new “Last updated” date.

2. Information We Collect

We may collect information that identifies you (“Personal Information”) and information that does not identify you. This information includes:

  1. Contact Information: Name, email address, mailing address, phone number.

  2. Business Information: Company name, job title, industry, project details, or any information you provide about your organization.

  3. Technical Information: IP address, browser type, operating system, referral URLs, and information about how you interact with our website (e.g., pages visited and links clicked).

  4. Payment Information (if applicable): Billing address, credit card number (processed securely by a third-party payment processor, when necessary).

3. How We Collect Your Information

We collect your information through:

  1. Direct Interactions: When you fill out a contact form, request a quote, subscribe to our newsletter, send us emails, or call us.

  2. Cookies and Tracking Technologies: We use cookies and similar technologies to improve your experience on our website, analyze website performance, and deliver relevant ads. You can set your browser to refuse cookies or alert you when cookies are being sent. Note that some parts of our website may not function properly without cookies.

  3. Third-Party Services: We may use third-party analytics services (e.g., Google Analytics) that collect and process data such as your IP address, browsing behavior, and other usage information on our behalf.

4. Use of Your Information

We may use the information we collect for purposes including:

  1. Providing Services: To process quotes, complete orders, and deliver products or services.

  2. Customer Support: To communicate with you about your projects, respond to inquiries, and provide technical support.

  3. Improving Our Website: To analyze usage and improve the functionality and user experience of our website.

  4. Marketing: To provide you with newsletters, promotions, or other marketing materials (with your consent where required by law). You can opt out of marketing emails by following the unsubscribe instructions in our messages.

  5. Legal and Regulatory: To comply with applicable laws, regulations, and industry standards; to enforce our legal rights; or to protect the rights and safety of others.

5. Sharing Your Information

We will not sell or rent your personal information. We may share your information under these circumstances:

  1. Service Providers: We may share your information with third-party vendors (e.g., payment processors, shipping carriers, IT service providers) who need the information to perform services on our behalf.

  2. Legal Obligations: If required by law or legal process, we may disclose your information to authorities, courts, or other relevant third parties to comply with legal obligations, protect our rights, or ensure the safety of others.

  3. Business Transactions: In the event of a merger, acquisition, reorganization, or sale of our assets, your information may be transferred as part of the transaction, subject to the acquirer honoring the terms of this Privacy Policy.

6. Data Retention and Security

  1. Data Retention: We keep your personal information for as long as reasonably necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  2. Data Security: We use reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage can be guaranteed 100% secure. We encourage you to exercise caution when transmitting personal information to us online.

7. Your Rights and Choices

Depending on where you live, you may have certain rights under applicable privacy laws, such as:

  1. Access: You may request a copy of the personal information we hold about you.

  2. Rectification: You may ask us to update or correct inaccurate personal information.

  3. Deletion: You may request that we delete your personal information, subject to certain exemptions.

  4. Opt-Out of Marketing: You can opt out of receiving marketing communications at any time by following unsubscribe instructions in our emails or by contacting us directly.

If you wish to exercise any of these rights, please contact us using the information provided in the “Contact Us” section below. We will respond to your request in accordance with applicable data protection laws.

8. International Data Transfer

If you are visiting our website from outside the United States, please note that your personal information may be transferred to, stored, and processed in the U.S. By using our services, you consent to the transfer of your information to our facilities and third parties as described in this Privacy Policy.

9. Children’s Privacy

Our services and website are not directed to children under 13, and we do not knowingly collect personal information from children. If we learn we have collected personal information from a child under 13, we will take steps to delete it as soon as possible. If you believe a child has provided us with personal information, please contact us immediately.

10. Third-Party Links

Our website may contain links to other websites that we do not operate or control. This Privacy Policy does not apply to those third-party websites, which have their own privacy policies. We encourage you to review the privacy policies of any third-party sites you visit.